At Esportmatches, we are committed to providing a competitive and fair gaming environment for all players. This Fair Play Policy outlines the rules, expectations, and consequences for maintaining integrity within our platform. All users must adhere to these guidelines to ensure a positive experience for the entire community.
Fair play is the foundation of competitive gaming. By using our Service, you agree to compete honestly, respect other players, and uphold the integrity of all matches.
2. Prohibited Conduct
The following actions are strictly prohibited and will result in penalties:
2.1 Cheating and Unauthorized Software
Using aim assistance software (aimbots)
Using wall hacks or ESP (Extra Sensory Perception) software
Using recoil control scripts or macros
Using trigger bots or automation software
Any form of game modification that provides unfair advantages
Exploiting game bugs or glitches intentionally
Using VPN or proxy services to manipulate matchmaking
2.2 Account Violations
Smurfing: Creating secondary accounts to play below your actual skill level
Account Sharing: Allowing others to play on your account
Account Selling/Buying: Transferring accounts between users
Ban Evasion: Creating new accounts to circumvent bans or suspensions
Multiple Accounts: Operating multiple accounts to manipulate matchmaking
Boosting: Having a higher-skilled player play on your account to increase rank
2.3 Match Manipulation
Match-Fixing: Intentionally losing or manipulating match outcomes
Throwing: Deliberately performing poorly to lose a match
Griefing: Intentionally disrupting your own team's performance
Collusion: Coordinating with opponents to manipulate results
Ghosting: Providing real-time information to players in active matches
Stream Sniping: Using opponent livestreams to gain unfair advantages
2.4 Disruptive Behavior
Abandonment: Leaving matches intentionally without valid reason
AFK (Away From Keyboard): Being inactive during matches
Intentional Disconnection: Disconnecting to avoid losses or penalties
Team Killing: Attacking or damaging your own teammates
Sabotage: Blocking teammates, destroying team equipment, etc.
2.5 Toxic and Abusive Behavior
Harassment: Bullying, stalking, or targeting specific players
Hate Speech: Discriminatory language based on race, gender, religion, sexual orientation, etc.
Threats: Threatening violence or harm to other players
Offensive Language: Excessive profanity, insults, or derogatory terms
Doxxing: Sharing personal information about other players
Spam: Repeated unwanted messages or invitations
2.6 Platform Abuse
Payment Fraud: Chargebacks, using stolen payment methods, credit manipulation
False Reporting: Submitting fraudulent reports against other players
System Exploitation: Abusing bugs or vulnerabilities in our platform
DDoS Attacks: Attempting to disrupt our services or game servers
3. Expected Player Behavior
We expect all players to:
Compete fairly and honestly at all times
Respect all players, regardless of skill level or background
Communicate constructively with teammates and opponents
Accept match results graciously, whether winning or losing
Report suspected violations through proper channels
Cooperate with investigations when requested
Honor match commitments and show up on time
Maintain a positive and sportsmanlike attitude
Help foster a welcoming community for all players
4. Detection and Enforcement
We employ multiple methods to detect and prevent violations:
Automated Anti-Cheat: Server-side detection systems monitoring for suspicious behavior
Manual Reviews: Staff review of reported matches and player behavior
Demo Analysis: Review of match recordings when violations are suspected
Player Reports: Community reporting system for flagging violations
Statistical Analysis: Monitoring for unusual patterns in player performance or behavior
Steam VAC Status: Integration with Steam's Valve Anti-Cheat system
Third-Party Verification: Cross-referencing with known cheat databases
5. Penalties and Sanctions
Violations of this Fair Play Policy will result in penalties based on the severity and frequency of the offense. We use a progressive discipline system:
5.1 Warning
First-time minor offenses may result in a formal warning. The warning will be recorded on your account and serve as a reference for future violations.
5.2 Temporary Suspension
Short Suspension (24 hours - 7 days): Minor violations, toxic behavior
Medium Suspension (7 days - 30 days): Repeated violations, match abandonment patterns
Long Suspension (30 days - 90 days): Serious violations, account sharing, griefing
5.3 Permanent Ban
The following violations typically result in immediate permanent bans:
Use of cheats, hacks, or unauthorized software
Match-fixing or intentional match manipulation for profit
Repeated serious violations after previous suspensions
DDoS attacks or attempts to compromise platform security
Severe harassment, threats, or doxxing
Payment fraud or credit manipulation
5.4 Additional Penalties
Credit Forfeiture: Loss of account credits and any pending prizes
Match Forfeits: Automatic losses assigned to matches involved in violations
Rank Resets: Leaderboard positions and statistics may be reset
IP Bans: Blocking access from specific IP addresses for severe violations
Hardware Bans: Blocking specific devices from accessing the platform
Legal Action: We reserve the right to pursue legal action for fraudulent activity
6. Reporting Violations
We encourage all players to report suspected violations to help maintain a fair playing environment. To report a violation:
Use the in-match report feature to flag suspicious behavior during or after a match
Submit a detailed report through our support system with relevant evidence
Include match ID, player names, timestamps, and description of the violation
Provide demo files, screenshots, or video evidence when possible
Do not publicly accuse players without evidence (witch-hunting)
All reports are confidential. We will investigate reported violations and take appropriate action. However, we cannot always disclose the outcome of investigations due to privacy considerations.
False Reporting: Submitting false or malicious reports is a violation of this policy and may result in penalties to your account.
7. Appeals Process
If you believe you have been unfairly penalized, you may submit an appeal:
Appeals must be submitted within 30 days of the penalty
Submit appeals through our support system with a detailed explanation
Provide any evidence that supports your appeal
Appeals are typically reviewed within 7-14 business days
Our decision on appeals is final and binding
Note: Bans for confirmed cheating (detected by anti-cheat or verified evidence) are typically not overturned unless there is clear evidence of a false positive.
8. Steam VAC Bans and Game Bans
Players with active VAC (Valve Anti-Cheat) bans or game bans on their linked Steam account may be restricted from participating in competitive matches on our platform. We reserve the right to deny access to users with histories of cheating on Steam or other gaming platforms.
9. Cooperation with Investigations
Players may be required to cooperate with investigations into suspected violations. This may include:
Providing additional information about matches or incidents
Allowing review of match demos or recordings
Responding to inquiries from our anti-cheat team
Providing evidence to support your innocence
Failure to cooperate with investigations may result in additional penalties, including suspension or ban.
10. Community Standards
Beyond the specific prohibitions listed above, we expect all community members to uphold high standards of sportsmanship and respect. Our goal is to create an inclusive, competitive, and enjoyable environment for players of all backgrounds and skill levels.
Remember: How you conduct yourself reflects not only on your own reputation but on the entire competitive gaming community.
11. Updates to This Policy
We may update this Fair Play Policy from time to time to address new types of violations, improve clarity, or adapt to changes in our platform. Material changes will be communicated to users through our website and notification systems. Continued use of the Service after updates constitutes acceptance of the revised policy.
12. Contact Information
For questions about this Fair Play Policy or to report violations, contact us at:
Our competitive Counter-Strike 2 (CS2) matches are classified as **contests of skill** under the laws of most major jurisdictions, including the United States, the European Union, and Canada. This classification is critical because gambling laws generally require an outcome to be materially dependent on **chance** (randomness) rather than **skill**.
**Skill-Dominant Standard:** In most regions, CS2 is recognized as a game where the outcome is predominantly determined by a player's knowledge, training, and execution (aim, strategy, map control, communication). These factors significantly outweigh any minor elements of chance (such as slight spray variance).
**Contests vs. Wagering:** By participating in a paid-entry match on our platform, you are engaging in a **Contest of Skill** where the entry fee acts as the stake in a competition based on your own abilities. This is distinct from illegal **wagering**, where money is risked on an event whose outcome is primarily outside the participant's control (e.g., a roulette wheel).
**Jurisdictional Variations:** While the skill-based model is widely accepted, certain local laws may impose unique restrictions on paid entry contests or prize pools funded by entry fees. Users are responsible for understanding and complying with the laws governing their specific jurisdiction. Our platform employs geographical restrictions where legally required to ensure compliance.
RESTRICTED JURISDICTIONS
Due to the complex, varied, or prohibitive nature of local laws regarding paid entry competitions, access to the website is currently **disabled** for users located in the following areas. This list is subject to change based on ongoing legal review:
International:
**Brazil**
**Canada**
**China (Mainland)**
**India** (State-level restrictions apply)
**Iran**
**Israel**
**Japan**
**South Korea**
**Turkey**
If you reside in an unrestricted area and attempt to access paid matches from a restricted area using other methods like VPN, you are violating this policy.
Our Commitment
We are committed to providing the fairest competitive gaming experience possible. By enforcing this Fair Play Policy consistently and transparently, we aim to protect the integrity of competitive play and create an environment where skill and teamwork determine success. Thank you for being part of our community and helping us maintain these standards.
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