ESM LogoEsportMatches

Terms of Service

Last Updated: 11/22/2025

1. Introduction

Welcome to Esportmatches ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our competitive gaming matchmaking platform, including our website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

2. Eligibility

To use our Service, you must:

  • Be at least 13 years of age (or the minimum age required in your jurisdiction)
  • Have the legal capacity to enter into a binding contract
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Have a valid Steam account linked to our platform for competitive play
  • Comply with all applicable local, state, national, and international laws

We reserve the right to refuse service, terminate accounts, or cancel matches at our sole discretion.

3. Account Registration and Security

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

  • Safeguarding your account password and any other credentials used to access the Service
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Ensuring your linked Steam account is legitimately yours

You may not share, sell, or transfer your account to another person. We reserve the right to suspend or terminate accounts that violate this provision.

4. Service Description

Esportmatches provides a competitive gaming matchmaking platform that allows users to:

  • Create and join competitive matches for supported games
  • Compete individually or as part of a team
  • Participate in matches with entry fees and prize pools
  • Track statistics and performance through leaderboards
  • Connect with other players in the community

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

5. Credits, Entry Fees, and Payment

Our platform uses a credit-based system for competitive matches:

  • Credits: Virtual currency used to enter competitive matches and access premium features
  • Entry Fees: Matches may require credits to participate. Entry fees are deducted upon match acceptance
  • Prize Distribution: Winners receive credits based on the match type and entry fees collected
  • Purchases: All credit purchases are final and non-refundable unless required by law
  • Subscription Plans: Subscription fees are charged according to your selected plan and billing cycle

You agree to pay all fees and charges associated with your account. We use Stripe for payment processing, and you agree to be bound by Stripe's terms of service. Credits have no cash value and cannot be redeemed for money.

6. User Conduct and Fair Play

You agree to use the Service in compliance with our Fair Play Policy and all applicable laws. You will NOT:

  • Use cheats, hacks, bots, or any unauthorized third-party software
  • Manipulate match outcomes or engage in match-fixing
  • Create multiple accounts to circumvent restrictions (smurfing)
  • Harass, threaten, or abuse other users
  • Use offensive, discriminatory, or inappropriate language
  • Intentionally disconnect or abandon matches
  • Share or sell your account
  • Exploit bugs or vulnerabilities in the platform
  • Use the platform for any illegal purposes
  • Impersonate other users or entities

Violations may result in warnings, credit penalties, temporary suspensions, or permanent bans at our discretion. Serious violations may also result in forfeiture of account credits and legal action.

7. Match Rules and Disputes

All competitive matches are subject to specific rules and regulations:

  • Players must join matches they have accepted within the specified time limit
  • Disconnections may result in penalties or match forfeiture
  • Match results are final once the match is completed and recorded
  • Disputes must be submitted within 24 hours of match completion
  • We reserve the right to review match demos and investigate suspicious activity
  • Players must cooperate with any investigations into their matches

Our decision on disputes is final and binding. We are not responsible for technical issues that may affect match outcomes.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Esportmatches and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

9. Third-Party Services

Our Service integrates with third-party services including Steam, Stripe, and game server providers. Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the actions or policies of third-party services.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ESPORTMATCHES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Indemnification

You agree to indemnify, defend, and hold harmless Esportmatches, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
[Your Company Address]

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.